api33 Privacy Policy

This page describes what we collect when you use api33 and how we keep that data protected. We take your privacy seriously. Our commitment is to be transparent about what information we gather, why we need it, and how we use it — whether you're betting on Liga 1 from Jakarta, depositing via DANA or e-wallet, or playing live casino games on our platform.

We collect personal data only to operate our service, verify your identity, process your payments, and comply with anti-fraud and anti-money-laundering regulations. We do not sell your data to third parties. We do not share your betting history or account details with advertisers. Our servers may sit outside your jurisdiction, but your data is encrypted and protected by the same standards we apply globally.

Our services are available only where local law permits. By using api33, you acknowledge that you have read this policy and agree to our data practices. If you have questions about how we handle your information, contact our support team during business hours.

What Data We Collect on api33

We collect data in three categories: account registration, transaction history, and activity logs. During registration, we ask for your name, email address, phone number, and date of birth. We use this information to create your account, send you important notifications, and verify your identity.

For identity verification (KYC), we ask you to upload a clear photo of your national ID, passport, or driver's license. We verify that the document matches your registered name and that the document is valid. This step is required by Indonesian anti-money-laundering regulations and protects both you and our platform from fraud.

We collect technical data: your IP address, browser type, device type, and pages you visit on our platform. We use this to improve our service, diagnose technical issues, and detect security threats. We do not use this data to track you across other websites.

Account data

Name, email, phone, date of birth, identity document photo.

Transaction data

Deposits, withdrawals, payment method, amounts, dates.

Activity data

Bets placed, games played, markets accessed, login times.

Technical data

IP address, browser type, device type, pages visited.

How We Use Your Data

We use your data for five primary purposes. First, to operate our service — we need your account information to let you log in, place bets, and withdraw funds. Second, to verify your identity and prevent fraud. We compare your identity document against your registered name and check your account activity for suspicious patterns.

Fifth, to improve our service. We analyze aggregate data (not individual user data) to understand which markets are popular, which payment methods users prefer, and where our platform has technical issues. We use this insight to add new features, improve our odds, and fix bugs.

We do not use your data for marketing purposes. We do not sell your data to advertisers. We do not share your betting history with third parties. We do not use your data to profile you for targeted advertising.

Third-Party Processors and Data Sharing

We work with several third-party companies to operate api33. Payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive your transaction data to process deposits and withdrawals. Identity verification providers receive your identity document photo to verify your document is valid. Hosting providers store our servers and your encrypted data.

All third-party processors sign data-protection agreements with us. These agreements require them to protect your data with the same standards we apply. They may not use your data for their own purposes; they may only use it to provide services to api33.

We may disclose your data if required by law — for example, if a court orders us to provide information or if financial authorities request data as part of an investigation. We will notify you of such requests unless we are legally prohibited from doing so.

Your Rights and Data Access

You have the right to access your personal data. You can view your account information, transaction history, and activity logs anytime by logging into your api33 account. If you want a complete copy of your data in a portable format, contact our support team and we will provide it within 30 days.

You have the right to correct inaccurate data. If your name, email, or phone number is wrong in our system, contact support and we will update it. You have the right to request deletion of your data, subject to legal and regulatory requirements. We may need to retain some data (transaction records, identity documents) for seven years to comply with financial regulations, but we will delete other data upon request.

You have the right to object to certain uses of your data. For example, if you do not want us to use your technical data to improve our service, you can opt out. However, you cannot opt out of data uses required by law (identity verification, fraud prevention, regulatory compliance).

Cookies and Tracking

We use cookies to remember your login session and your preferences (language, theme). These cookies are essential for our platform to function. We do not use cookies to track you across other websites or to build a profile of your browsing habits outside api33.

You can disable cookies in your browser settings, but this may prevent you from logging into your api33 account. We do not use third-party tracking pixels or analytics services that track you across the internet.

Data Security and Encryption

We protect your data with industry-standard encryption. All data transmitted between your device and our servers is encrypted using HTTPS (TLS 1.2 or higher). Your password is hashed and salted; we do not store your password in plain text. Your identity document photo is encrypted and stored on secure servers with restricted access.

We recommend enabling two-factor authentication on your api33 account if available. We also recommend using a strong, unique password and updating it regularly. If you suspect your account has been compromised, contact our support team immediately.

We conduct regular security audits and penetration testing to identify and fix vulnerabilities. If we discover a data breach, we will notify affected users within 72 hours and provide guidance on protecting your account.

Data Retention

We retain your account data (name, email, phone, identity document) for as long as your account is active, plus two years after you close your account. We retain transaction data for seven years to comply with financial regulations. We retain activity logs (bets, games played) for two years. We retain technical data (IP address, browser type) for 90 days.

If you request account deletion, we will delete your account data after the two-year retention period expires, subject to legal and regulatory requirements. We will retain transaction data for the full seven-year period as required by law.

Contact and Updates

If you have questions about this privacy policy or how we handle your data, contact our support team via email or live chat during business hours. Our support team speaks English and can answer questions about data access, deletion requests, or privacy concerns.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by posting a notice on our platform. Your continued use of api33 after such changes constitutes your acceptance of the updated policy.

This policy was last updated in 2024. We review it annually and update it as needed to ensure it accurately reflects our data practices.

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